Shipping

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Australian Delivery

 

We are an Australian based company and ALL orders to Australian addresses are delivered for FREE.

If your order is over $99 it will automatically be upgraded to free express shipping.

Orders placed by 1pm AEST Monday – Friday will be dispatched on the same day. Orders placed after this time will dispatch the following day.

All orders are dispatched from our warehouse in Adelaide, South Australia. We use a variety of providers to deliver orders including Australia Post, Couriers Please, Fastway and Startrack. Unfortunately we aren’t able to offer you a choice but we select the fastest method available to your area.

Express shipping is available on Australian orders under $99 for a flat fee of $5.00. Orders over $99 will automatically be upgraded to free express delivery.

Australian Delivery Price Delivery Times
Regular Delivery  FREE 2-6 Business Days
Express Delivery under $99  $5.00 1-2 Business Days
Express Delivery over $99  FREE 1-2 Business Days
 

When you place your order we'll email you an order confirmation containing your tax invoice. A second email will be sent when your order is dispatched containing any relevant tracking information. A packing slip without pricing will be included in your delivery.

Looking to track your order of bamboo goodies? When your order is dispatched you’ll receive a shipping notification and in here will be a link to your tracking ID. Single item orders of tops, leggings or underwear are not trackable online.

Christmas Delivery Period:

Orders will be dispatched daily until Monday 24th December.

To ensure standard delivery by Christmas we recommend ordering by the 14th December. Express Delivery is also available for $5 for orders under $99 and is free for orders over $99 and takes 1 day to all major Australian cities and regional centres.

Dispatch dates for orders over the Christmas New Year period 2018- 2019 are as follows:

Tuesday December 25th - Closed
Wednesday December 26th - Closed
Thursday December 27th - 1pm cutoff for same day dispatch
Friday December 28th - 1pm cutoff for same day dispatch
Monday December 31st - 12pm cutoff for same day dispatch
Tuesday January 1st - Closed

Wednesday January 3rd - Resume normal daily dispatch of orders.

International Delivery

 

We ship our bamboo clothing worldwide!
We have partnered with DHL to offer express international shipping.

Orders are dispatched daily from our base in Adelaide, Australia.

International orders are shipped by DHL Express courier and will generally arrive within 2-3 days of being dispatched.

 
Country Orders Under $50 Orders Under $150 Orders Over $150 Delivery Times
New Zealand $10 FREE FREE 2-3 Business Days
USA $15 $15 $10 2-3 Business Days
Canada $15 $15 $10 2-3 Business Days
Asia $15 $15 $10 2-3 Business Days
UK $20 $15 $15 2-3 Business Days
Western Europe $20 $15 $15 2-3 Business Days
 

We ship to a range of international destinations, the complete list is available at checkout. If your country is not available, please let us know.
We do not cover any customs, duties or taxes related to the delivery or import of parcels outside of Australia. 
When your order is dispatched, you will receive a shipping notification email containing a tracking ID for your parcel.
 
You can contact us at any time if you have any queries.