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Shipping

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Australian Delivery

 

We are an Australian based company and ALL orders to Australian addresses are delivered for FREE.

If your order is over $99 it will automatically be upgraded to free express shipping.

Orders placed by 1pm AEST Monday – Friday will be dispatched on the same day. Orders placed after this time will dispatch the following day.

All orders are dispatched from our warehouse in Adelaide, South Australia. We use a variety of providers to deliver orders including Australia Post, Couriers Please, Fastway and Startrack. Unfortunately we aren’t able to offer you a choice but we select the fastest method available to your area.

Express shipping is available on Australian orders under $99 for a flat fee of $5.00. Orders over $99 will automatically be upgraded to free express delivery.

Australian Delivery Price Delivery Times
Regular Delivery  FREE 2-6 Business Days
Express Delivery under $99  $5.00 1-2 Business Days
Express Delivery over $99  FREE 1-2 Business Days
 
What happens next? Once your order is received an order confirmation email will be sent to your email address containing a tax invoice and order ID number.
Orders are dispatched Monday - Friday (same day for orders placed by 1pm AEST). When your order ships from our warehouse Express Fulfillment, you will receive another email containing your tracking ID and a link to view the progress of your parcel. 
Your order will arrive with a packing slip (no prices displayed) which will also contain details for exchange and returns.

International Delivery

 

We ship our bamboo clothing worldwide! When visiting our website from outside of Australia the site will automatically detect your location and display pricing in your local currency. To shop in your local currency, select your currency from the drop down menu in the main header at the top of the website.

Orders are dispatched daily from our base in Adelaide, Australia.

All our international orders shipped to countries outside of mainland Australia our mailed with DHL Express, which provide fast trackable international shipping.

When you place your order you'll receive a shipping confirmation email containing a tax invoice and order ID. This will be followed by a dispatch notice from our warehouse partner Express Fulfillment containing a trackable link for your parcel.

New Zealand Orders Under $50 Orders $50 - $150 Orders over $150 Delivery times
New Zealand DHL Express $10 $5 FREE 2-3 days

 

USA Orders Under $80 Orders over $80 Delivery times
USA DHL Express USD $15 FREE 2-3 Business Days

 

Country Orders Under $150 Orders Over $150 Delivery Times
Asia DHL Express $20 $15 2-3 Business Days
UK DHL Express $20 $15 2-3 Business Days
Western Europe DHL Express $20 $15 2-3 Business Days
Canada DHL Express $20 $15 2-3 Business Days

 

We do not cover any customs, duties or taxes related to the delivery or import of parcels outside of Australia. 
To return or exchange any of your bamboo clothing, please get in touch with us.
 
You can contact us at any time if you have any queries.