Shipping

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Australian Delivery

 

We are an Australian based company and ALL orders to Australian addresses are delivered for FREE.

If your order is over $99 it will automatically be upgraded to free express shipping.

Orders placed by 1pm AEST Monday – Friday will be dispatched on the same day. Orders placed after this time will dispatch the following day.

All orders are dispatched from our warehouse in Adelaide, South Australia. We use a variety of providers to deliver orders including Australia Post, Couriers Please, Fastway and Startrack. Unfortunately we aren’t able to offer you a choice but we select the fastest method available to your area.

Express shipping is available on Australian orders under $99 for a flat fee of $5.00. Orders over $99 will automatically be upgraded to free express delivery.

Australian Delivery Price Delivery Times
Regular Delivery  FREE 2-6 Business Days
Express Delivery under $99  $5.00 1-2 Business Days
Express Delivery over $99  FREE 1-2 Business Days
 

When you place your order we'll email you an order confirmation containing your tax invoice. A second email will be sent when your order is dispatched containing any relevant tracking information. A packing slip without pricing will be included in your delivery.

Looking to track your order of bamboo goodies? When your order is dispatched you’ll receive a shipping notification and in here will be a link to your tracking ID. Single item orders of tops, leggings or underwear are not trackable online.

International Delivery

 

We ship our bamboo clothing worldwide!

Orders are dispatched daily from our base in Adelaide, Australia.

We offer several options for our international customers. Standard delivery which takes an average of 6-10 days for delivery or DHL Express which will arrive in 2-3 days. Online tracking with email notifications is available with both methods. 

 
USA Orders Under $99 Orders over $99 Delivery times
USA Standard $7.00 FREE 6-10 days
USA Express $20 $15 2-3 days

 

Country Orders Under $50 Orders Over $50 Orders Over $150 Delivery Times
New Zealand $10 FREE FREE 2-3 Business Days
Canada $15 $15 $10 2-3 Business Days
Asia $15 $15 $10 2-3 Business Days
UK $20 $20 $15 2-3 Business Days
Western Europe $20 $20 $15 2-3 Business Days

 

 

We ship to a range of international destinations, the complete list is available at checkout. If your country is not available, please let us know.
We do not cover any customs, duties or taxes related to the delivery or import of parcels outside of Australia. 
When your order is dispatched, you will receive a shipping notification email containing a tracking ID for your parcel.
 
You can contact us at any time if you have any queries.