You can pay for your bamboo clothing at the checkout using Mastercard, Visa or PayPal. Unfortunately we cannot accept American Express, Diners, Cheques or Cash.
No you do not need to log in or create an account to make a purchase. We aim to make your bamboo clothing shopping experience quick and easy. If you have any customer care issues, you can contact us personally and we can resolve any issues.
If you order from outside of Australia, you will not be charged tax (GST 10%) when you proceed through the checkout.
O2wear will ship your bamboo clothing purchase worldwide. Within Australia, standard delivery is free. View shipping rates for other destinations at our Shipping page.
We don't currently sell gift vouchers, but if you think we should, let us know!
No. There are no pricing labels on O2wear bamboo clothing. When you place your order, you will receive the tax invoice by email and there won't be any pricing inside the packaging.
O2wear bamboo products come packaged in flexible light weight pouches ideal for squeezing into letter boxes.
Postage is FREE for all Australian orders, no minimums. We also offer Australia Post express postage for $5. For information and rates to New Zealand, UK, USA, Canada and the rest of the world, view our Shipping page.
All bamboo clothing orders will be dispatched from our office in Adelaide, South Australia within 48 hours. Postage will then take 1-5 days within Australia for regular parcel delivery. International orders are shipped by airmail and generally arrive within 10 working days. Please see our Shipping page for more information.
We offer Australia Post Express Delivery for $5. We cannot guarantee next day delivery as the timing is determined by Australia Post. Please see our Shipping page for more information.
O2wear ships all bamboo clothing orders through Australia Post Parcel Delivery. International orders are sent via Australia Post International Airmail service. You are not required to sign on delivery, however we do encourage delivery to business addresses to ensure you receive your order quickly and safely. Please see our Shipping page for more information.
O2wear will arrange for delivery to any location worldwide. All international orders are sent via Australia Post International Airmail service. Please see our Shipping page for international postage rates and more information.
We hope that you are very happy with your O2wear bamboo clothing purchase, but sometimes shopping online can be difficult and you may want to make a return. We offer simple full purchase price returns on unworn items with original packaging. Please view our complete Returns & Exchanges page.
First send us an email and we'll provide you with a 'Return Authorisation Form'. Post this form along with the items back to us and we'll refund your money in full. Please refer to our full Returns & Exchange terms, or contact us directly.
Our return address is available on our contact us page, but please let us know first if you're going to return an item. We'll provide you with a 'Return Authorisation Form' (which also details the return address).
Once we have received the returned item, we will process a refund on to the card used to make the purchase. We will notify via email once this had been done, however please allow several days for it to appear on your statement. See Sizing Information and the complete range of styles and colours in our online store.
We don't currently sell maternity wear as such, however our leggings, camisoles, tops and tees are very stretchy and the bamboo fibre feels great against the skin. If you think we should start a maternity range, please get in touch and let us know!
O2wear bamboo clothing is very easy care. A cold machine wash is all that is required. For more details, please view our Product Care page.
We are an Australian company that designs all our products here in Australia. We source the bamboo fibre from China, where it is grown and then processed in to garments. We have personally visited the factory where we source our products from in China. Read more about Bamboo Clothing and Bamboo Fibre, or see our links and resources page.
Our current range of bamboo clothing uses viscose from bamboo, organic cotton and spandex. Bamboo fibre is a relatively environmental fibre due to the organic and sustainable way in which the bamboo plant is grown. To learn more about bamboo fibre and the crop, please visit our page on Bamboo Fibres, or read more from our links and resources page.
Bamboo fibre is a viscose made from bamboo. Bamboo is grown in plantations where it is then harvested and processed in to a fibre used to make fabric. Read more about Bamboo Clothing and Bamboo Fibre, or see our links and resources page.
Bamboo is a very environmentally friendly crop. It requires very little water - no irriagation and can grow organically without the need for pesticides, fertilisers or pesticides due to its unique properties. Read more about Bamboo Fibre.
Bamboo is a very environmentally friendly crop, particularly in comparison to water intensive crops like cotton. While bamboo fibre does require a chemical process to turn the harvested crop in to the fibre, our products are certified with the Okeo-Tex Standard 100 meaning no residual chemicals are present in the manufactured fabric. Read more about Bamboo Clothing and Bamboo Fibre, or see our links and resources page.
While not scientifically verified, many wearers of bamboo products exhort its benefits, particularly for those with skin sensitivities such as eczema. Read more about Bamboo Clothing and Bamboo Fibre, or see our links and resources page.
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Yes, we are proudly Australian owned. I am Australian born and bred but we decided to adopt a .com domain so as not to limit ourselves to Australia. Read more at our About Us page.
We have your security covered. Our online security procedure is best practice. We have an SSL certificate which encrypts data for transferring sensitive information. We are partnered with eWAY and the National Australia Bank who process our payments. When you enter the payments page you will see the browser will now say https:// rather than http:// The 's' denotes that it is a secure page. You should also see a locked padlock, usually displayed at the end of the Web address.
These two signs of security can only be displayed if the Web page is protected by a registered secure certificate. It’s your peace of mind. For more information on secure credit card payments over the Web, see the Australian Government website – www.staysmartonline.gov.au